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Unlock the Power of IBM i at POWERUp 2026!

Join us in New Orleans, Louisiana for POWERUp 2026, the premier conference for IBM i professionals. Whether you’re an experienced expert or just starting your IBM i journey, this event offers unparalleled education, hands-on workshops, and valuable networking opportunities. Stay ahead of the curve with insights from industry leaders, explore the latest innovations, and connect with a thriving community that shares your passion for IBM i. Don’t miss this opportunity to expand your knowledge, grow your skills, and power up your career!
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Call Home Automation: Enablement, Enhancements, and Improvements
Tuesday April 28, 2026 4:30pm - 4:50pm CDT
Galerie 1
Evaluation Survey
Call Home Automation is changing the way IBM systems detect and respond to issues, cutting down manual work and speeding up resolution. In this session, we will walk through what Call Home is, how the automation works behind the scenes, and how recent enhancements create an improved customer experience by improving accuracy, efficiency, and overall system reliability.

We will cover how these updates reduce noise, prevent duplicate actions, and get the right information where it needs to go faster. Whether you have are looking to have Call Home enabled or are looking to get more out of your current setup, you will walk away with practical takeaways you can leverage immediately.
Speakers
avatar for Jeff Cummings

Jeff Cummings

IBM Global Power Call Home Lead, IBM
Jeff Cummings joined IBM in 2021. He is currently the IBM Global Power Call Home Lead, responsible for driving automation strategy and enhancing support operations across IBM Power Systems worldwide. He leads initiatives that reduce manual effort, improve response times, and deliver... Read More →
avatar for Karyn Corneli

Karyn Corneli

STSM Product Engineering IBM Power Systems (HMC), IBM
With nearly three decades of technical leadership at IBM,  Karyn specializes in the HMC product line. Her career spans from support center operations to Product Engineering, giving her a unique perspective of the platform.  She transforms real-world client challenges into product... Read More →
Tuesday April 28, 2026 4:30pm - 4:50pm CDT
Galerie 1
  Systems Management

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